Reservation Cancellations

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WHAT IS THE CANCELLATION POLICY FOR MY RESERVATION?

Individual cancellation policies for your reservation can be found on the receipt that you received by email at the time of booking. The cancellation policy for an individual reservation varies by hotel. Unless otherwise noted, teams have a 30-day cancellation penalty period. A team cancellation is defined as 50% or more of the team’s reservations being cancelled. Charging cancellation penalties is up to the discretion of the hotel.

HOW DO I CANCEL A PORTION OF MY RESERVATION?

Cancelling your reservation is easy if you are within your cancellation window. Simply request the change online CLICK HERE, send an email to support@myteaminn.com or call our reservations line at 800-233-8326.

Please supply the following information:

  • First and last name on the reservation
  • ARN number (found on your receipt)
  • Which date you would like to cancel
  • Reason for cancellation

PLEASE NOTE: If you are outside of your cancellation window that you agreed to when making your reservation (last minute cancellations), please contact your hotel directly.

CAN I SWITCH HOTELS?

Yes. You can switch hotels by canceling your previous reservation and making a new reservation. Please review your existing reservation to avoid any cancellation or modification penalties.

HOW DO I CANCEL MY RESERVATION?

Cancelling your reservation is easy if you are within your cancellation window. Simply send an email to support@myteaminn.com or call our reservations line at 800-233-8326.

Please supply the following information:

  • First and last name on the reservation
  • ARN number (found on your receipt)
  • Which date you would like to cancel
  • Reason for cancellation

If you are outside of your cancellation window that you agreed to when making your reservation (last minute cancellations) please contact your hotel directly.